Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional customer experiences during our peak evening hours. Enjoy a flexible schedule that fits your lifestyle while contributing to a vibrant retail environment. This is your opportunity to grow professionally in a supportive atmosphere with competitive compensation and immediate availability.
Why Work With Us?
- Flexible evening shifts (3:00 PM - 11:00 PM)
- Competitive hourly pay plus performance incentives
- Comprehensive training and career advancement paths
- Employee discounts and wellness programs
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized store appearance during evening hours
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and company protocols
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency and cash handling experience
- Proficient with POS systems and technology
- Flexible schedule availability (15-25 hours/week)
- Positive attitude and team-oriented mindset