Job Description
Join our award-winning hospitality team as an Evening Customer Service Associate! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours at our downtown Baltimore location. Perfect for students, parents, or anyone seeking flexible evening work in a vibrant city setting. Enjoy competitive pay, free meal benefits, and a supportive team environment.
Responsibilities
- Provide exceptional customer service to evening patrons
- Process transactions accurately using POS systems
- Prepare and serve food/beverages according to standards
- Maintain clean and organized workstations
- Assist with inventory management and restocking
- Resolve customer inquiries with professionalism
- Collaborate with team during busy evening rushes
Qualifications
- Previous customer service experience preferred
- Flexible evening/weekend availability
- Strong communication skills
- Ability to work in fast-paced environments
- Basic math and cash handling skills
- Food handling certification (or willingness to obtain)
- Positive attitude and team player mentality