Job Description
Join our vibrant team at Metro Retail Solutions as an Evening Customer Service Associate! Perfect for students and career starters seeking flexible evening hours in the heart of NYC. You'll deliver exceptional service to our diverse clientele while gaining valuable retail experience in a dynamic environment. We offer competitive pay, comprehensive training, and opportunities for advancement.
Responsibilities
- Provide outstanding in-person customer service during evening shifts (4 PM - 10 PM)
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and organization
- Participate in evening inventory counts and end-of-day procedures
Qualifications
- High school diploma or equivalent (current students welcome)
- Availability for 3-5 evening shifts per week (including weekends)
- Basic math proficiency and comfort handling cash transactions
- Excellent communication skills and a friendly, approachable demeanor
- Ability to stand for extended periods and lift up to 25 lbs
- No prior experience required—comprehensive training provided
- Must be authorized to work in the United States