Job Description
Join Urban Retail Solutions as an Evening Customer Service Associate and kickstart your career in Boston's vibrant retail scene! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our busiest evening hours. No prior experience required – we provide comprehensive training to set you up for success. Enjoy flexible scheduling, competitive pay, and a supportive team environment while gaining valuable retail skills. Perfect for students or professionals seeking supplemental income with evenings and weekends off!
Responsibilities
- Provide friendly, efficient customer service in-person and via phone/email
- Process transactions accurately using POS systems
- Stock and organize merchandise with attention to detail
- Resolve customer inquiries with professionalism and empathy
- Collaborate with evening team to maintain store standards
- Assist with inventory management and visual merchandising
- Report operational issues to store management
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and comfort with technology
- Flexibility to work evenings (4 PM - 10 PM) and weekends
- Positive attitude and customer-first mindset
- Reliable transportation to Tremont Street location
- No experience necessary – full training provided