Job Description
Join our vibrant team at Sunshine Hospitality Group as an Evening Customer Service Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours at our premium resort location in Orlando. This flexible part-time role offers competitive pay, dynamic work environment, and opportunities for growth within our award-winning hospitality brand. Perfect for students, professionals seeking evening work, or those with daytime commitments.
Responsibilities
- Provide exceptional guest assistance and check-in/check-out services during evening shifts
- Handle guest inquiries, resolve issues promptly, and maintain service excellence standards
- Process reservations and manage room assignments using our proprietary hospitality software
- Collaborate with housekeeping and security teams to ensure seamless operations
- Uphold brand standards through professional appearance and courteous communication
- Contribute to a positive team atmosphere during high-volume evening periods
Qualifications
- High school diploma or equivalent; hospitality experience preferred
- Strong communication skills and ability to multitask in fast-paced environments
- Basic proficiency with reservation systems and Microsoft Office Suite
- Flexible schedule availability including weekends and holidays
- Valid Florida driver's license (if required for property errands)
- Ability to stand for extended periods and lift up to 25 pounds
- Previous customer service experience in hospitality or retail