Job Description
Join our dynamic team as an Evening Customer Service Associate in the vibrant heart of London! Perfect for students and career starters seeking flexible evening hours. No experience required – we provide comprehensive training to launch your career in hospitality.
Urban Hospitality Solutions offers a premium work environment where your customer service skills will shine. Enjoy competitive pay, consistent evening shifts (typically 4 PM - 10 PM), and opportunities for growth within our expanding network of luxury venues.
Responsibilities
- Deliver exceptional customer experiences during evening operations
- Manage guest inquiries and resolve service issues promptly
- Process transactions using POS systems with precision
- Maintain immaculate venue presentation standards
- Collaborate with team members to ensure seamless service
- Adhere to health and safety protocols
Qualifications
- No prior experience required – full training provided
- Excellent communication and interpersonal skills
- Ability to work evenings and weekends flexibly
- Strong attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset
- Reliable with strong time management skills