Job Description
Join New York's premier lifestyle destination as an Evening Customer Experience Specialist! We're seeking charismatic individuals to deliver exceptional service during our peak evening hours. This flexible role combines competitive pay with dynamic work in Manhattan's vibrant retail landscape. Perfect for students, artists, and professionals seeking supplemental income with schedule flexibility. Enjoy performance-based incentives and opportunities for advancement within our growing team.
Responsibilities
- Deliver personalized customer service during evening operating hours (4 PM - 11 PM)
- Process transactions accurately while maintaining visual merchandising standards
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with day-shift team on inventory and operational tasks
- Execute evening floor resets and promotional displays
- Contribute to a positive team environment through clear communication
- Identify sales opportunities and upsell premium products
Qualifications
- Minimum 1 year retail or customer service experience
- Evening/weekend availability required
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic POS system knowledge
- Detail-oriented with inventory management abilities
- Comfortable with physical tasks including standing and lifting
- Passion for New York's diverse culture and trends