Job Description
Start Your Career Journey Today!
Join our dynamic team at Fresno Community Partners as an Entry-Level Part-Time Customer Service Specialist. We're offering flexible scheduling opportunities perfect for students, career changers, or anyone seeking work-life balance. No prior experience required—full training provided!
What We Offer:
- Competitive hourly pay ($15-$20)
- Flexible daytime/evening/weekend shifts
- Comprehensive onboarding program
- Supportive team environment
- Potential for advancement
Grow your skills while making a positive impact in our community. Apply now to begin your flexible career path!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product/service concerns efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Availability for flexible shifts (20-25 hrs/week)
- Passion for helping others and community service