Job Description
Join MetroCare Solutions as an Entry-Level Customer Service Specialist and kickstart your career in healthcare administration! We're seeking motivated students and recent graduates to deliver exceptional patient support while gaining valuable industry experience. This flexible part-time role offers competitive pay and training opportunities in a dynamic healthcare environment.
Why Work With Us?
• Flexible scheduling perfect for students
• Paid training and career development
• Health benefits eligibility for 20+ hours/week
• Collaborative team culture focused on growth
Responsibilities
- Respond to patient inquiries via phone, email, and chat
- Update patient records in HIPAA-compliant systems
- Coordinate appointment scheduling and follow-ups
- Assist with insurance verification processes
- Collaborate with healthcare providers on patient needs
- Maintain accurate documentation of all interactions
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing skills
- Strong verbal communication abilities
- Attention to detail and organizational skills
- Ability to work 20-25 hours weekly
- Passion for helping others
- No prior healthcare experience required