Job Description
Join our dynamic team at Wichita Community Services as an Entry-Level Customer Service Specialist! This part-time position is perfect for motivated individuals looking to launch their career in a supportive environment. You'll be the friendly voice connecting with our community members, providing essential support and solutions. Enjoy flexible scheduling, comprehensive training, and opportunities for growth within our award-winning organization. If you're passionate about helping others and eager to develop professional skills, we encourage you to apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Contribute to continuous improvement of service processes and protocols
- Represent our organization positively in all customer interactions
- Assist with community outreach initiatives and event support
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication skills and active listening abilities
- Basic computer proficiency and willingness to learn new software
- Ability to work independently and collaboratively in a team setting
- Reliable transportation and punctual attendance
- Positive attitude with customer-first mindset
- No prior experience required - we provide comprehensive training