Job Description
Launch your career with Urban Retail Group! We're seeking enthusiastic students and recent graduates for flexible part-time customer service roles in the heart of New York. Gain valuable real-world experience while supporting our dynamic retail operations. Enjoy competitive pay, comprehensive training, and a schedule designed around your academic calendar. Join a supportive team committed to your professional growth!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and resolve billing discrepancies efficiently
- Assist with inventory management and store operations
- Collaborate with team members to maintain exceptional service standards
- Participate in ongoing training programs to enhance product knowledge
- Contribute to a positive, inclusive work environment
Qualifications
- Currently enrolled in a college/university or recent graduate (within 6 months)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Availability to work flexible shifts including weekends
- Basic proficiency with point-of-sale systems and Microsoft Office
- Positive attitude and eagerness to learn