Job Description
Join our dynamic team as an Entry-Level Customer Service Associate! We're seeking motivated students and career-changers with no prior experience to deliver exceptional customer experiences. This flexible part-time role offers paid training, competitive compensation, and opportunities for advancement. Perfect for balancing work with your studies or other commitments. Enjoy a supportive environment where your growth matters!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and transactions accurately
- Resolve customer concerns with empathy and professionalism
- Update customer information in CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Meet performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent (current students welcome)
- No prior experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City location
- Passion for helping others