Job Description
Are you a motivated student looking for a flexible evening job?
Horizon Digital Solutions is currently hiring for multiple Evening Part-Time positions in Chicago! We are looking for individuals who thrive in a fast-paced environment and are eager to start immediately. This role offers a competitive hourly rate, growth opportunities, and a schedule that fits your academic life perfectly.
Why Join Us?
- Flexible evening hours (4 PM - 10 PM)
- Competitive pay ($18 - $24/hr)
- Great for students and recent graduates
- Comprehensive training provided
Responsibilities
- Respond to customer inquiries via phone and email in a timely manner.
- Resolve customer issues and complaints with a focus on customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales and support teams to improve service quality.
- Identify and escalate complex issues to the senior management team.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work evening shifts, including weekends.
- Strong computer proficiency with MS Office Suite.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.