Job Description
Join our dynamic team at Jacksonville Community Services! We're seeking enthusiastic entry-level professionals to deliver exceptional customer experiences. Perfect for students seeking flexible work hours, this role offers hands-on experience in client interaction, problem-solving, and team collaboration. Enjoy a supportive environment with competitive pay and opportunities for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person channels
- Process transactions accurately using our CRM system
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed records
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (students currently enrolled welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- No prior experience required – training provided