Job Description
Join Tampa Bay Solutions and transform your schedule into opportunity! We're seeking dynamic Customer Service Specialists for flexible evening and weekend shifts in sunny Tampa, FL. Enjoy competitive pay, remote work options, and the freedom to balance work with life. Full-time roles also available for exceptional performers.
Why You'll Love Working With Us:
- Competitive hourly pay ($18-$25) with performance incentives
- 100% remote or hybrid work options
- Flexible scheduling (evenings, weekends, or mixed shifts)
- Comprehensive training and career growth path
- Health benefits for full-time roles
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during assigned evening/weekend shifts
- Resolve inquiries and troubleshoot technical issues efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify process improvement opportunities and contribute to team goals
- Adhere to company protocols while maintaining a customer-centric approach
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or support experience
- Exceptional communication and problem-solving skills
- Proficiency with CRM software and MS Office Suite
- Ability to work independently in remote or hybrid settings
- Flexibility to work evenings (5 PM-1 AM) and weekends
- Reliable internet connection for remote positions