Job Description
We are seeking dedicated professionals to join our dynamic team for evening shifts. At Horizon Support Services, we prioritize flexibility and employee well-being, offering a flexible schedule that fits your lifestyle while providing the stability of weekly pay.
In this role, you will serve as the first point of contact for our clients, resolving inquiries with empathy and efficiency. Whether you are looking for a side hustle or a full-time alternative, this position offers a perfect balance of professional growth and work-life flexibility.
Why Join Us?
- Flexible evening schedules (Shifts available 4:00 PM - 12:00 AM)
- Weekly paychecks for your hard work
- Remote-friendly work environment
- Comprehensive training provided
Responsibilities
- Provide exceptional customer support via phone, email, and live chat during evening hours.
- Resolve customer inquiries and issues accurately and in a timely manner.
- Document all interactions and transactions in the CRM system.
- Collaborate with the team to improve processes and customer satisfaction.
- Maintain a professional and positive demeanor under pressure.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must have a reliable high-speed internet connection and a quiet workspace.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively.