Job Description
Join Houston's fastest-growing customer service team! We're seeking dynamic individuals to deliver exceptional support experiences across multiple channels. Enjoy flexible scheduling, competitive benefits, and opportunities for career growth in one of America's most vibrant cities. Full-time positions also available for high-performing candidates.
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Process transactions and update account information accurately
- Collaborate with sales team to identify upsell opportunities
- Maintain detailed records in CRM systems
- Contribute to process improvement initiatives
- Train new team members on company protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient with Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Spanish bilingual preferred
- Experience with Zendesk or Salesforce a plus