Job Description
Join Urban Retail Group as a Customer Service Specialist and become the face of our premium retail experience in Richmond! We're seeking enthusiastic professionals to deliver exceptional service during our busiest evening and weekend shifts. This role offers flexible scheduling while providing growth opportunities in a dynamic retail environment. Enjoy competitive pay, comprehensive training, and a supportive team culture that values your contributions.
Why Join Us? • Flexible evening/weekend scheduling • Competitive hourly pay plus performance incentives • Comprehensive product training • Career advancement opportunities • Employee discounts • Modern, inclusive workplace culture
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Process transactions accurately and efficiently using POS systems
- Manage inventory and maintain visually appealing product displays
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve sales targets
- Adhere to all safety and operational protocols
- Participate in ongoing product knowledge training
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency and cash handling experience
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Must be 18+ years old