Job Description
Join Our Dynamic Team in Oklahoma City!
We are seeking a dedicated and friendly Customer Service Representative to join our part-time team. This is an excellent opportunity for individuals looking for flexible work-life balance in the heart of OKC while contributing to a growing enterprise.
Why Join Us?
- Flexible scheduling to fit your lifestyle.
- Competitive hourly pay ($15 - $20/hr).
- Opportunity for growth within the company.
Apply today and become part of a culture that values your contribution!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Manage and update customer records in our CRM database accurately.
- Resolve customer complaints and issues with patience and empathy.
- Collaborate with the sales and technical support teams to ensure customer satisfaction.
- Assist in the preparation of daily reports and performance metrics.
- Provide product information and process orders efficiently.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong computer skills, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- Reliable internet connection and computer for remote work options.