Job Description
Are you seeking a rewarding career opportunity in Atlanta? Apex Support Group is currently hiring talented individuals to join our dynamic team. Whether you are looking for a full-time position or a flexible part-time schedule to earn extra cash, we offer a competitive environment with room for growth.
As a Customer Service & Data Entry Specialist, you will play a crucial role in maintaining our high standards of customer satisfaction and operational efficiency. We value hard work, integrity, and a positive attitude. Join us today and take the next step in your professional journey.
Responsibilities
- Accurately and efficiently enter customer data into our internal CRM systems.
- Provide exceptional support to clients via phone, email, and chat to resolve inquiries and issues.
- Verify and reconcile data to ensure 100% accuracy and integrity.
- Maintain organized digital and physical filing systems for easy retrieval.
- Collaborate with team members to optimize workflow and improve service delivery.
- Assist in generating weekly reports and analyzing data trends.
Qualifications
- High school diploma or GED equivalent required.
- Proven typing speed of 40+ WPM with high accuracy.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Previous experience in customer service or data entry is a plus but not mandatory.