Job Description
Join our dynamic team at Oakland Community Services, where we're revolutionizing customer support in the Bay Area! We're seeking passionate individuals to deliver exceptional service while enjoying flexible work schedules. Whether you're a student, parent, or career changer, our part-time and full-time opportunities offer competitive pay and growth potential. Why choose us?
- Comprehensive training program
- Health benefits for full-time roles
- Advancement opportunities
- Supportive team culture
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently using our CRM system
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Represent company values in all customer interactions
- Participate in regular training sessions
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Valid California driver's license (for field roles)
- Basic math and data entry skills
- Pass background check