Job Description
We are seeking a dedicated and energetic Customer Service Associate to join our dynamic team in Houston, TX. If you are looking for a flexible evening part-time job with immediate start opportunities, we want to hear from you. You will be the friendly voice our clients rely on during the evening hours.
In this role, you will provide top-tier support to our customers, ensuring their inquiries are resolved quickly and professionally. We value reliability, communication skills, and a positive attitude. Join a company that invests in its employees and offers a supportive work environment.
Why Apply?
- Immediate Hire: Start earning within a week.
- Flexible Schedule: Enjoy work-life balance with evening shifts.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Health Benefits: Access to medical, dental, and vision insurance.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and empathy.
- Document all interactions accurately in the CRM system.
- Escalate complex issues to the senior team lead when necessary.
- Maintain a high level of product knowledge to assist customers effectively.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work evenings and weekends as required.
- Basic computer proficiency and typing skills.
- Must be authorized to work in the United States.