Job Description
Join our dynamic team at Baltimore City Services! We're urgently seeking enthusiastic entry-level professionals to deliver exceptional customer experiences. Enjoy a flexible schedule while making a real impact in your community. This role offers rapid growth opportunities and a supportive work environment perfect for students, career changers, or anyone seeking work-life balance. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and resolve service issues efficiently
- Maintain accurate records using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory requirements
- Participate in ongoing training to enhance product knowledge
- Support marketing initiatives during peak seasons
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency with MS Office Suite
- Strong verbal communication skills
- Ability to work independently and as part of a team
- Flexible availability including evenings and weekends
- Previous customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Valid work authorization in the United States