Job Description
Join our dynamic team at El Paso Community Services as a Customer Service Associate! We're seeking friendly, reliable individuals to support our community through evening and weekend shifts. This role offers flexible scheduling while making a meaningful impact. Enjoy competitive pay, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start your rewarding career in customer service!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and maintain detailed records
- Resolve customer inquiries and escalate complex issues efficiently
- Collaborate with team members to ensure seamless service delivery
- Assist with inventory management and facility maintenance
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 AM) and weekends
- Basic computer proficiency with MS Office Suite
- Valid Texas driver's license (if applicable to role duties)
- Ability to stand for extended periods and lift 25 lbs