Job Description
Weekend Technical Support Specialist - Immediate Hire
Are you a tech-savvy problem solver looking for a flexible schedule? Apex Digital Solutions is seeking a Weekend Technical Support Specialist to join our dynamic team in Tucson, AZ. If you are ready to start immediately and enjoy working in a fast-paced environment, we want to hear from you.
In this role, you will be the first point of contact for our weekend staff, ensuring that all hardware and software issues are resolved efficiently. You will enjoy competitive pay, a modern work environment, and the freedom to work your schedule.
Why Join Us?
- Immediate Start: Onboard and begin working within days.
- Flexible Schedule: Work just the weekends (Saturday & Sunday) and enjoy your weekdays off.
- Competitive Pay: Earn $18.00 - $24.00 per hour based on experience.
- Growth Opportunities: Potential to transition into full-time roles based on performance.
Responsibilities
- Provide technical support and troubleshooting for hardware (laptops, printers, monitors) and software applications.
- Diagnose and resolve network connectivity issues and hardware malfunctions.
- Assist employees with password resets, account access, and software installations.
- Maintain and update inventory of IT equipment and supplies.
- Document technical issues and resolutions in the ticketing system.
- Perform routine system checks and backups to ensure office uptime.
Qualifications
- High school diploma or GED required; IT certification (CompTIA A+) is a plus.
- Basic understanding of Windows, macOS, and common office software (Microsoft Office, Google Workspace).
- Strong troubleshooting skills and the ability to explain complex technical concepts to non-technical users.
- Excellent communication and customer service skills.
- Must be available to work Saturdays and Sundays on a recurring basis.