Job Description
Are you looking for a flexible schedule that fits perfectly around your lifestyle? Houston Talent Partners is seeking dedicated, motivated individuals to join our team for our exciting weekend shifts. Whether you are a student, a parent, or simply seeking a better work-life balance, this opportunity offers the ideal mix of professional growth and the freedom you need.
Join a dynamic team where your contributions are valued, and enjoy competitive compensation with a schedule that works for you.
Responsibilities
- Assist customers with inquiries via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Document all customer interactions and feedback accurately into our CRM database.
- Collaborate with the support team to improve service processes and share best practices.
- Perform data entry tasks and maintain up-to-date records.
- Handle incoming inquiries and route them to the appropriate departments when necessary.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Reliable high-speed internet connection for remote work options.
- Ability to work independently with minimal supervision.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Previous customer service experience is a plus but not mandatory.