Job Description
Urgent Hiring: Weekend Technical Support Specialist
Are you a tech-savvy professional looking for a lucrative schedule with complete flexibility? Capital Systems Support is currently seeking a dedicated Weekend Technical Support Specialist to join our high-performing team in Washington, DC.
In this role, you will be the first point of contact for critical system maintenance and user assistance during our peak weekend operations. We offer a competitive hourly rate and a collaborative environment focused on excellence.
Why Join Us?
- Flexible Weekend Schedule (Saturday & Sunday).
- Competitive Pay: $25 - $35 per hour.
- Opportunity to work with cutting-edge technology.
- Located in the heart of Washington, DC.
Don't miss this chance to advance your career while enjoying a work-life balance. Apply today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues.
- Manage and resolve incoming IT support tickets with high accuracy and speed.
- Perform routine system maintenance, patch management, and backups on weekends.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Collaborate with the onsite team to ensure minimal downtime during weekend operations.
- Document all support interactions and resolutions in the CRM system.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent experience.
- Minimum of 1-2 years of experience in a Help Desk or Technical Support role.
- Familiarity with Windows 10/11, Active Directory, and Office 365.
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday).
- A+ Certification is a plus but not required.