Job Description
Are you looking for a flexible schedule that fits your lifestyle? We are currently seeking a motivated and detail-oriented Weekend Part-Time IT Support Specialist to join our growing team in Wichita, Kansas.
This is an immediate hire opportunity for a tech-savvy professional who wants to make an impact without sacrificing their weekdays. You will be the face of our technical support team, ensuring our clients receive exceptional service during peak weekend hours. If you are ready to advance your career in a stable, modern environment, we want to hear from you.
Why Join Us?
- Flexible weekend schedule (Saturday & Sunday)
- Competitive hourly rate ($18-$25/hr)
- Opportunity for full-time conversion
- Modern office environment in downtown Wichita
Responsibilities
- Provide timely and professional technical troubleshooting via phone, email, and remote desktop support.
- Diagnose and resolve hardware, software, and network connectivity issues for internal staff.
- Manage and prioritize incoming helpdesk tickets and maintain accurate documentation.
- Assist with system backups and security patching during off-peak hours.
- Collaborate with the full-time engineering team to resolve complex technical escalations.
- Conduct basic hardware inventory and maintenance checks.
- Ensure a high level of customer satisfaction by responding to inquiries promptly.
Qualifications
- High school diploma or GED; Associate degree in Information Technology or related field preferred.
- 1-2 years of experience in technical support, help desk, or customer service.
- Strong working knowledge of Microsoft Windows, macOS, and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Must be available to work every Saturday and Sunday.
- Ability to work independently and manage time effectively in a remote-first environment.
- Problem-solving mindset with a focus on accuracy.