Job Description
Are you looking for earn extra cash opportunities without sacrificing your weekday commitments? Horizon Workforce Solutions is seeking motivated individuals to join our dynamic team in Chicago, Illinois. We specialize in connecting talented people with flexible weekly pay jobs that fit their lifestyle. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity for you.
As a Weekend Part-Time Customer Support Specialist, you will play a crucial role in ensuring our clients receive top-tier service. Enjoy the freedom of flexible scheduling while building a resume in a supportive corporate environment.
Responsibilities
- Provide exceptional customer service and support to clients via phone, email, and chat during weekend shifts.
- Assist in resolving product inquiries, technical issues, and customer complaints efficiently.
- Manage and update customer records accurately within our CRM systems.
- Collaborate with the weekday support team to ensure seamless service continuity.
- Process orders, returns, and exchanges according to company policy.
- Maintain a clean and organized workspace to promote efficiency.
Qualifications
- High school diploma or equivalent; some college or vocational training is a plus.
- Strong verbal and written communication skills with a professional tone.
- Ability to work weekends (Saturday and Sunday) as required.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and a quiet workspace if working remotely.
- Previous customer service experience is preferred but not required.