Job Description
We are seeking dedicated and motivated individuals to join our dynamic team as Weekend Customer Service Representatives. This is an immediate hire opportunity for those looking for flexible work-life balance. You will play a crucial role in ensuring our clients receive top-tier service during peak weekend hours.
Why Apply?
- Immediate Start: Onboarding within 48 hours.
- Weekend-Only Schedule: Enjoy your weekdays off.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Professional Growth: Clear pathways for advancement.
Join us in Oklahoma City, IL, and take the next step in your career today.
Responsibilities
- Greet and assist customers with a professional, welcoming demeanor, ensuring a positive first impression.
- Process sales transactions, returns, and exchanges accurately using the POS system.
- Answer inbound customer inquiries via phone and email with patience and efficiency.
- Maintain a clean, organized, and safe work environment at all times.
- Collaborate with the floor team to restock inventory and ensure product availability.
- Handle cash handling procedures with strict adherence to security protocols.
- Resolve customer complaints and issues escalated to the management team effectively.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service or retail is highly preferred but not mandatory for immediate hires.
- Strong interpersonal and verbal communication skills.
- Must be available to work weekends (Saturday and Sunday) consistently.
- Reliable transportation and punctuality are essential.
- Basic computer literacy and ability to navigate point-of-sale software.