Job Description
Join our dynamic team as a Weekend Part-Time Customer Service Associate at Urban Retail Group in London! We're urgently hiring energetic individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible weekend shifts with immediate start opportunities, perfect for students or professionals seeking supplementary income. Enjoy a vibrant work environment with competitive pay and potential for growth.
Responsibilities
- Provide outstanding customer service in-store and via phone/email
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints promptly
- Collaborate with team members to maintain store presentation
- Contribute to weekend sales targets through upselling techniques
- Adhere to all health and safety regulations
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and POS system knowledge
- Flexibility to work weekends (Saturday/Sunday)
- Positive attitude and problem-solving mindset
- Right to work in the UK (essential)
- Immediate availability required