Job Description
Join FlexWork Solutions as a Weekend Part-Time Customer Experience Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This flexible role allows you to earn competitive compensation while maintaining your weekday schedule. Our Charlotte team thrives on creating memorable customer interactions, and we're looking for individuals who share our passion for excellence. If you're ready to build your career on your terms, apply today!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions and resolve inquiries using our CRM platform
- Collaborate with weekend team to maintain seamless service operations
- Document customer feedback and escalate complex issues appropriately
- Assist with inventory management and weekend store preparations
- Contribute to weekend promotional campaigns and customer outreach
Qualifications
- Minimum 6 months customer service or retail experience
- Availability to work Saturdays and Sundays (8 AM - 6 PM)
- Strong communication and problem-solving skills
- Proficiency with digital tools and CRM systems
- Ability to thrive in fast-paced weekend environments
- High school diploma or equivalent required
- Valid North Carolina driver's license (if applicable to role)