Job Description
We are urgently hiring a dedicated Weekend IT Support Technician to join our dynamic team in the heart of Miami, FL. This is a fantastic opportunity for tech enthusiasts looking for a flexible schedule while making a significant impact on our organization's operations. You will be the critical point of contact for technical issues during off-hours, ensuring business continuity and system stability. If you are a problem-solver who thrives under pressure, we want to meet you.
Responsibilities
- Provide expert technical support for hardware and software issues.
- Manage and resolve IT help desk tickets efficiently.
- Perform routine system maintenance and security updates.
- Ensure network security and troubleshoot connectivity problems.
- Assist in the deployment of new workstations and peripherals.
- Document technical issues and resolutions for the knowledge base.
Qualifications
- Associate degree in Computer Science, IT, or related field (or equivalent experience).
- Proven experience in IT support or Help Desk roles.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and communicate effectively with non-technical staff.