Job Description
Are you a detail-oriented tech professional ready to make an impact on a flexible schedule?
Apex Digital Systems is urgently hiring a Weekend IT Support Specialist to join our dynamic team in the heart of San Francisco.
We are looking for a reliable individual who thrives in a fast-paced environment and wants to leverage their technical skills to keep our systems running smoothly during off-hours. This is a fantastic opportunity for professionals seeking a work-life balance without sacrificing their career growth.
Why Join Us?
- Competitive Pay: Earn between $35 - $45/hour based on experience.
- Flexible Schedule: Enjoy your weekends free while working 20 hours per week.
- Prime Location: Based in the Financial District, SF.
Don't miss this chance to be part of a growing team. Apply today!
Responsibilities
- Monitor and troubleshoot server infrastructure and network connectivity issues during weekend shifts.
- Provide tier-1 technical support to remote employees and onsite staff via ticketing systems.
- Perform routine system updates, patches, and security audits to ensure business continuity.
- Respond immediately to critical alerts and escalations to minimize downtime.
- Document technical issues and resolutions in the company knowledge base.
- Collaborate with the weekday engineering team to hand over active tickets and status updates.
- Ensure all hardware and software assets are accounted for and functioning correctly.
Qualifications
- Minimum of 2 years of experience in IT support, Help Desk, or Systems Administration.
- Strong proficiency in Windows and macOS operating systems.
- Familiarity with network protocols (TCP/IP, DNS, DHCP) and troubleshooting tools.
- Must be available to work every Saturday and Sunday (100% weekend availability required).
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly.
- High school diploma or equivalent; Associate or Bachelor’s degree in IT preferred.
- Reliable transportation in San Francisco is a must.