Job Description
Are You Ready to Lead the Weekend Tech Operations?
Apex Systems is currently seeking a detail-oriented and tech-savvy Weekend IT Support Specialist to join our dynamic team in Oklahoma City. If you are looking for a high-impact role with flexible hours and the opportunity to work with cutting-edge technology, we want to hear from you. We offer a competitive hourly rate and a supportive environment that values your expertise.
As a Weekend IT Specialist, you will be the first line of defense for our internal systems, ensuring our team remains productive and secure during critical business hours. You will handle a diverse range of technical issues, from hardware troubleshooting to software deployment, providing top-tier support to end-users.
Responsibilities
- Provide Tier 2 technical support to employees, diagnosing and resolving hardware, software, and network issues.
- Manage and maintain the company's inventory of IT equipment and peripherals.
- Perform regular system backups and ensure data integrity during weekend shifts.
- Assist in the setup, configuration, and deployment of workstations and mobile devices.
- Monitor server health and alert management to potential downtime or security threats.
- Document all technical issues and resolutions in the ticketing system for continuous improvement.
- Collaborate with the IT Manager to implement weekend-specific maintenance schedules.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent technical certification (CompTIA A+ preferred).
- Proven experience (1-3 years) in IT support or a related technical field.
- Strong understanding of Windows and macOS operating systems, including Active Directory.
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly.
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Ability to lift and carry IT equipment weighing up to 40 lbs.
- Self-motivated with the ability to work independently with minimal supervision.