Job Description
We are seeking a high-energy Weekend IT Support Specialist to join our dynamic team in Miami, FL. If you thrive in a fast-paced environment and are looking for a lucrative weekend opportunity that fits around your schedule, this is your chance to shine.
As a key member of our support team, you will ensure our Miami-based staff has uninterrupted access to critical systems. We offer a premium work environment, competitive pay, and immediate start dates for qualified candidates.
Responsibilities
- Tier 1 Helpdesk Support: Provide technical assistance via phone and email to employees experiencing hardware or software issues on weekends.
- System Maintenance: Monitor server health and perform routine patching and updates to ensure system stability.
- Hardware & Software: Diagnose and resolve PC, printer, and network connectivity issues efficiently.
- Asset Management: Assist in the tracking and deployment of new hardware to weekend staff.
- Security Compliance: Enforce company security protocols and assist with access control management.
Qualifications
- Experience: 1+ years of experience in IT support, helpdesk, or a related technical field.
- Education: High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- Technical Skills: Proficiency in Windows 10/11, Microsoft Office Suite, and basic networking (TCP/IP, DNS).
- Availability: Must be available to work Weekends only (Saturday & Sunday) on a consistent basis.
- Communication: Excellent verbal and written communication skills to interact with non-technical users.