Job Description
We are looking for a dedicated and technically proficient Weekend IT Support Specialist to join our team in Virginia Beach, VA. This is an immediate hire opportunity for those seeking a flexible schedule without sacrificing their career growth. You will be the first point of contact for technical troubleshooting and system maintenance, ensuring our operations run smoothly during critical weekend hours.
Why Apply?
- Immediate Start: Join us as soon as this week.
- Flexible Schedule: Work weekends and enjoy your weekdays free.
- Competitive Pay: Earn between $18.00 - $25.00 per hour based on experience.
- Growth Opportunities: Pathway to full-time roles and certifications.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote access for hardware and software issues.
- Perform routine hardware installations, upgrades, and troubleshooting for desktops, laptops, and printers.
- Manage and maintain the inventory of IT equipment and supplies.
- Assist in the setup and configuration of new workstations and user accounts.
- Document all technical issues, resolutions, and procedures in the helpdesk ticketing system.
- Collaborate with the on-site team to resolve escalated technical problems efficiently.
Qualifications
- High school diploma or GED required; Associate’s degree in IT or related field preferred.
- Basic knowledge of Windows operating systems, Microsoft Office Suite, and troubleshooting protocols.
- Experience with desktop hardware, printers, and networking basics is a plus.
- Strong communication skills with the ability to explain complex technical concepts to non-technical users.
- Must be available to work weekends (Saturday and Sunday) on a recurring basis.
- Must have reliable internet access if working remotely (if applicable to specific role variant).