Job Description
Join our dynamic team at City Hospitality Group, Charlotte's premier lifestyle destination! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during our busiest evening and weekend hours. This flexible part-time role offers competitive compensation, a vibrant work environment, and opportunities for advancement. Perfect for students, parents, or anyone seeking weekend work with a schedule that fits your life. Apply today and become part of Charlotte's hospitality scene!
Responsibilities
- Provide exceptional customer service to guests during evening and weekend shifts
- Manage guest check-ins, reservations, and inquiries with professionalism
- Assist with event setup, venue preparation, and post-event cleanup
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain cleanliness and safety standards throughout the facility
- Handle cash transactions and POS system operations accurately
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- Previous hospitality or customer service experience preferred
- Availability to work weekends and evenings (Fri-Sun, 4 PM - 12 AM)
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced, high-energy environments
- Basic math skills for handling cash transactions
- Must be 18+ years old and eligible to work in the US
- Reliable transportation to the downtown Charlotte location
- Positive attitude with a passion for creating memorable guest experiences