Job Description
Join our vibrant team as an Evening Part-Time Customer Service Specialist in New Orleans! Enjoy a flexible schedule working evenings while delivering exceptional service to our hospitality clients. This role offers competitive pay, training opportunities, and a dynamic work environment in the heart of the Big Easy.
We're seeking energetic individuals who thrive in fast-paced settings and value work-life balance. Perfect for students, parents, or anyone seeking evening flexibility without sacrificing career growth.
Responsibilities
- Provide outstanding customer support via phone, email, and chat during evening hours
- Manage client reservations and resolve inquiries promptly
- Maintain detailed records of interactions in our CRM system
- Collaborate with day team to ensure seamless service continuity
- Assist with event coordination and special request handling
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently during evening shifts
- Proficient with Microsoft Office and CRM platforms
- Flexibility to adapt to changing priorities
- Positive attitude and commitment to excellence