Job Description
Join Boston's premier waterfront destination as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend operations. This flexible role offers perfect work-life balance while connecting you with Boston's vibrant tourism scene. Enjoy competitive pay, complimentary meals, and opportunities for advancement within our luxury hospitality group.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet positions
- Manage check-in/check-out processes with precision and warmth
- Coordinate with housekeeping, security, and dining teams seamlessly
- Handle guest inquiries and resolve service issues promptly
- Maintain detailed guest preference profiles for personalized experiences
- Process payments and manage cash handling procedures accurately
- Participate in weekend inventory and operational readiness checks
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Availability to work weekends and holidays consistently
- Ability to stand/walk for extended periods and lift 25 lbs
- Proficiency with reservation systems and basic software
- Attention to detail in high-pressure situations
- Valid driver's license for valet positions (if applicable)
- Flexible schedule with weekend availability mandatory