Job Description
Join our award-winning team at Austin's premier boutique hotel! We're urgently seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during evening and weekend shifts. This is a fantastic opportunity for students, gig workers, and night owls seeking flexible hours in Austin's vibrant hospitality scene. Enjoy competitive pay, free parking, and a dynamic work environment in the heart of downtown Austin.
Responsibilities
- Provide exceptional guest service during evening and weekend shifts
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Maintain pristine lobby and common area standards
- Coordinate with night audit team for seamless operations
- Assist with valet services and luggage handling
- Execute upselling opportunities for premium amenities
Qualifications
- Minimum 6 months customer service experience
- Flexible availability for weekends (Sat/Sun) and evenings (4 PM - 12 AM)
- Strong communication and problem-solving skills
- Valid Texas driver's license (for valet duties)
- Ability to stand/walk for extended periods
- Basic computer proficiency with reservation systems
- Texas Food Handler certification preferred
- Positive attitude and team player mentality