Job Description
Join Boston's premier hospitality team as an Evening Part-Time Customer Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours. Enjoy a flexible schedule that adapts to your lifestyle while earning competitive wages in a vibrant downtown setting. Perfect for students, creatives, and night owls seeking meaningful part-time work.
Our award-winning establishment offers complimentary meals, staff discounts, and opportunities for advancement. Work in a modern environment where your contribution is valued, and build transferable skills in customer service, conflict resolution, and teamwork. No experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer service during evening shifts (5 PM - 11 PM)
- Manage guest inquiries and resolve concerns promptly
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Uphold cleanliness and safety standards in all areas
- Assist with inventory management and restocking
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to cover variable evening schedules
- Basic math and cash handling proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Boston location
- 18+ years of age (required for evening shifts)