Job Description
Join our vibrant team at Urban Hospitality Group! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences in Denver's dynamic downtown scene. Perfect for students seeking flexible hours, this role offers competitive pay and a fun, supportive environment where you can develop valuable customer service skills while balancing your academic commitments.
Our weekend shifts (Fri-Sun) accommodate your class schedule, and comprehensive training ensures you feel confident from day one. Enjoy working with diverse teams, serving Denver's visitors and locals, and building transferable skills for your future career.
Responsibilities
- Deliver warm, personalized service to guests at check-in and throughout their stay
- Handle guest inquiries and resolve issues promptly with professionalism
- Perform daily room inspections and maintain pristine common areas
- Process payments and manage reservation systems accurately
- Collaborate with weekend staff to ensure seamless operations
- Adhere to safety protocols and emergency procedures
- Participate in weekend team briefings and training sessions
Qualifications
- Current student enrollment (high school or college) preferred
- Weekend availability (Friday-Sunday) required
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with POS systems
- Ability to stand/walk for extended periods
- Positive attitude and problem-solving mindset
- No prior experience necessary – we provide full training