Job Description
Join our vibrant team at French Quarter Hospitality Group and deliver exceptional guest experiences during New Orleans' busiest weekends! We're seeking energetic Weekend Hospitality Associates to create memorable stays for visitors exploring the city's rich culture and nightlife. This flexible weekend position offers the perfect opportunity to work in a dynamic environment while enjoying competitive pay and local perks.
Responsibilities
- Provide exceptional customer service to hotel guests during weekend check-ins/check-outs
- Manage room inventory and assist with weekend housekeeping coordination
- Handle guest inquiries about local attractions, events, and transportation
- Process payments and manage point-of-sale systems efficiently
- Maintain cleanliness and organization of public areas and lobby
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Resolve guest concerns promptly with a solution-oriented approach
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work weekends (Friday-Sunday) and holidays
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic knowledge of New Orleans attractions and events
- Proficient in using reservation software and POS systems
- Must be 18+ years old and eligible to work in the US
- Valid driver's license (for occasional errands)