Job Description
Join our dynamic team at Urban Hospitality Group, Boston's premier lifestyle destination! We're seeking enthusiastic Evening Guest Services Associates to deliver exceptional experiences during our peak evening hours. This flexible part-time role offers the perfect opportunity to kickstart your career in hospitality while balancing other commitments. Enjoy a vibrant work environment in the heart of Seaport District, competitive pay, and comprehensive training.
Responsibilities
- Provide warm, professional guest assistance at the front desk during evening shifts
- Manage check-in/check-out processes with accuracy and efficiency
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and security teams for seamless operations
- Maintain clean, organized lobby and common areas
- Process payments and manage cash handling procedures
- Contribute to a positive team culture during high-traffic evening hours
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible schedule availability (evenings, weekends, holidays)
- Positive attitude and problem-solving mindset
- Must be 18+ years old