Job Description
Join our vibrant team at Mountain View Resorts and elevate weekend experiences for guests in the heart of Colorado Springs! We're seeking enthusiastic hospitality professionals to deliver exceptional service during peak weekend operations. Perfect for students, parents, or adventure enthusiasts seeking flexible weekend hours with competitive pay and mountain views. Enjoy complimentary resort amenities and a dynamic work environment surrounded by Pikes Peak's natural beauty.
Responsibilities
- Deliver personalized guest experiences at check-in, during resort activities, and at on-site dining venues
- Manage weekend reservations and coordinate with housekeeping/activities teams
- Process payments using POS systems and maintain accurate transaction records
- Assist with event setup and breakdown for weekend weddings and corporate retreats
- Resolve guest inquiries promptly while maintaining brand service standards
- Conduct safety inspections of common areas and amenities
- Train new weekend associates on resort protocols and emergency procedures
Qualifications
- Minimum 1 year customer service or hospitality experience preferred
- Flexible availability including weekends, holidays, and occasional evenings
- Proficient in POS systems and basic reservation software
- Valid driver's license with clean driving record (for venue transfers)
- Ability to lift 30 lbs and stand/walk for extended periods
- Current CPR/First Aid certification or willingness to obtain
- Strong problem-solving skills with attention to detail
- Passion for Colorado Springs tourism and outdoor recreation