Job Description
Join our award-winning team at Omaha Premier Hospitality as an Evening Receptionist! We're urgently seeking a polished professional to manage our front desk during evening hours. This role offers competitive pay, flexible scheduling, and the chance to be the first point of contact for our esteemed guests. If you thrive in fast-paced environments and excel at creating exceptional first impressions, apply today!
What We Offer:
- Competitive hourly wage + performance bonuses
- Evening shift flexibility (4 PM - 12 AM)
- Comprehensive training and growth opportunities
- Modern downtown Omaha work environment
- Free parking and meal discounts
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/checkouts with exceptional service
- Answer multi-line phone systems and route communications
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Resolve guest inquiries and concerns promptly
- Prepare end-of-night reports and secure premises
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Marriott)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Nebraska driver's license (if required for errands)
- Professional appearance and demeanor
- Basic knowledge of hotel/property management
- Availability to work weekends and holidays