Job Description
Join Nashville's premier luxury hotel and experience Music City's vibrant energy! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend hours. This flexible role offers competitive pay, complimentary parking, and opportunities for advancement. Perfect for students, artists, or professionals seeking supplemental income while exploring Nashville's thriving nightlife and music scene.
Responsibilities
- Provide exceptional customer service to hotel guests during weekend check-ins, check-outs, and concierge services
- Manage reservations, process payments, and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams to ensure room readiness
- Resolve guest inquiries promptly and professionally
- Assist with event setup and guest services for weekend functions
- Operate hotel management systems and POS technology
- Maintain cleanliness and organization of lobby and common areas
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Friday-Sunday) and flexible shifts
- Proficiency with hotel management software (e.g., Opera, Delphi)
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and passion for Nashville culture
- Valid driver's license and reliable transportation