Job Description
Join our dynamic team at Urban Hospitality Group, where we're redefining guest experiences in the heart of San Antonio! We're seeking passionate Weekend Hospitality Associates to deliver exceptional service during evening and weekend shifts. Perfect for students, night owls, or those seeking flexible schedules, this role offers competitive pay, a vibrant work environment, and opportunities for growth. Enjoy complimentary meals, employee discounts, and a supportive culture that values work-life balance.
Responsibilities
- Deliver outstanding guest service at check-in, during stays, and at check-out
- Manage room assignments and process guest requests efficiently
- Handle cash transactions and operate POS systems accurately
- Conduct property tours and provide local attraction recommendations
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-functional teams to resolve guest issues
- Assist with inventory management and supply replenishment
Qualifications
- High school diploma or equivalent; college students welcome
- Previous customer service or hospitality experience preferred
- Excellent communication and conflict resolution skills
- Ability to work evenings (4 PM - 12 AM) and weekends
- Basic proficiency with reservation software and MS Office
- Strong attention to detail and problem-solving abilities
- Valid Texas driver's license (if driving required)
- Flexible availability for holidays and peak seasons