Job Description
Join our award-winning hospitality team at Grand Chicago Hotels! We're seeking dynamic Weekend Hospitality Associates to deliver exceptional guest experiences while working flexible weekend schedules. Perfect for students, career-changers, and those seeking supplemental income. Full-time opportunities available for high performers after 90 days.
What We Offer:
- Competitive hourly pay + performance bonuses
- Complimentary hotel stays and dining discounts
- Free parking and transit benefits
- Health insurance for full-time roles
- Advancement opportunities to management
Responsibilities
- Provide exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes and room assignments
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Assist with event setup and VIP guest arrangements
- Participate in weekend team training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Flexible weekend availability (Fri/Sat/Sun)
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency with POS systems
- Valid driver's license for valet positions
- Professional appearance and demeanor